Privacy Policy

Platsage

This Privacy Policy explains how we collect, use, and disclose personal information in connection with our messaging application ("the App"). We respect your privacy and are committed to protecting your personal information. By using the App, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information we collect

We collect personal information that you provide to us when you use the App, such as your name, email address, and phone number. We may also collect technical information about your device, such as IP address, device type, and operating system.

We collect personal information about your clients that you provide to us when you use the App, such as their name, email address, phone number, and any other information you choose to provide about them. We may also collect information about their interactions with you through our App, such as chat logs, call recordings, and message history.

In addition to personal information about your clients, we may collect technical information about their devices, such as IP address, device type, and operating system. We may also collect usage data about your clients' interactions with our App, such as the features they use, the time spent on the App, and their preferences.

We use this information to provide and improve the App, personalize your clients' experience with the App, and communicate with you about your clients. We may also use this information to analyze and improve our products and services.

We do not sell your clients' personal information to third parties. However, we may share their personal information with our service providers, such as cloud storage providers and analytics providers, to provide the App to you. We may also share their personal information with law enforcement authorities or other third parties if required by law or if we believe that disclosure is necessary to protect our rights or the rights of others.

You are responsible for obtaining your clients' consent to collect, use, and disclose their personal information through our App. You should also have a privacy policy in place that explains how you collect, use, and disclose your clients' personal information, and you should provide a copy of this policy to your clients.

How We Use Your Information

We use the information we collect to provide and improve the App, personalize your experience with the App, and communicate with you about the App. Specifically, we may use your information to:

  • Provide you with the services and features offered by the App
  • Personalize your experience with the App and make recommendations based on your usage patterns
  • Communicate with you about the App, including updates, new features, and customer support
  • Analyze usage of the App to understand how users interact with our services and to improve the App
  • Conduct research and development to improve our products and services
  • Detect and prevent fraud, abuse, or other potentially illegal activities
  • Enforce our Terms of Service and other agreements

To analyze usage of the App, we may use analytics tools and third-party services. These tools and services may collect information about your use of the App, including your IP address, device type, and operating system, and may set cookies or similar technologies on your device to help us analyze usage patterns. We may use this information to improve the App and our services, such as by identifying popular features or improving the user interface.

In addition to the above, we may use your information for any other purpose for which you have given us your consent, or as otherwise required or permitted by law.

We do not sell your personal information to third parties. However, we may share your personal information with our service providers, such as cloud storage providers and analytics providers, to provide the App to you. We may also share your personal information with law enforcement authorities or other third parties if required by law or if we believe that disclosure is necessary to protect our rights or the rights of others.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your personal information with our service providers, such as cloud storage providers and analytics providers, to provide the App to you. We may also share your personal information with law enforcement authorities or other third parties if required by law or if we believe that disclosure is necessary to protect our rights or the rights of others.

Meta Business Suite may share your personal information with third-party service providers that help us provide and maintain the App. For example, we may share your personal information with our cloud hosting provider, customer support provider, and analytics provider. These service providers are authorized to use your personal information only as necessary to provide services to us.

We may also share your personal information with our affiliates, subsidiaries, and business partners to offer you related products or services. However, we will only share your personal information with these third parties if you have given us your consent to do so.

In addition, we may share your personal information with law enforcement authorities or other third parties if required by law or if we believe that disclosure is necessary to protect our rights or the rights of others.

If Meta Business Suite is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Finally, we may share your personal information with third parties for other purposes, but only if you have given us your consent to do so.

Your Rights and Choices

You have the right to access, correct, and delete your personal information. You can also withdraw your consent to the use of your personal information for marketing purposes at any time. These rights include:

  • Right to access. You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and to access the personal data and information about how it is being processed.
  • Right to rectification. You have the right to request the rectification of inaccurate personal data concerning you and to have incomplete personal data completed.
  • Right to erasure. You have the right to request the erasure of personal data concerning you, also known as the right to be forgotten. This right is not absolute and only applies in certain circumstances.
  • Right to restrict processing.You have the right to request the restriction of processing of your personal data. This right is not absolute and only applies in certain circumstances.
  • Right to data portability.You have the right to receive the personal data concerning you which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from us.
  • Right to object.You have the right to object to the processing of your personal data for certain purposes, such as direct marketing, scientific or historical research, or statistical purposes.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable time and in accordance with applicable data protection laws.

In addition, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of your personal data infringes applicable data protection laws.

Please note that we may need to verify your identity before responding to your request. Also, please be aware that in certain circumstances, we may not be able to fulfill your request, such as when there is a legal obligation to retain your personal data or when the personal data is necessary for the establishment, exercise, or defense of legal claims.

Finally, you have the choice to opt-out of receiving marketing communications from us. You can do this by clicking the "unsubscribe" link in our emails or contacting us using the contact information provided below.

Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption technologies to encrypt sensitive information transmitted between your device and our servers, and we regularly monitor our systems for vulnerabilities and attacks.

However, please note that no system can be completely secure and we cannot guarantee the security of your personal information. In the event of a data breach, we will promptly notify affected users in accordance with applicable laws.

We also require our employees and third-party service providers who have access to your personal information to adhere to strict confidentiality obligations and undergo regular security training. We ensure that access to your personal information is restricted to those who need it for the purposes described in this Privacy Policy.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or internal policy requirements. When your personal information is no longer necessary for these purposes, we securely delete or anonymize it.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately using the contact information provided below.

Children's Privacy

The App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to this Privacy Policy

We encourage you to review this Privacy Policy regularly to stay informed of our privacy practices. We may update this Privacy Policy from time to time. If we make any material changes to the Privacy Policy, we will notify you by email or by posting a notice in the App.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@platsage.com .